ContactBabel Related Articles An Introduction to... Contact Centre Analytics Drive Success! 40 Tips to Boost Team Performance 15 Example Probing Questions to Better Understand Your Customers Getting Started With Customer Service Mantras and Vision Statements 12,408 Filed under - Benchmarking, Call Centre Directory, Consultancy ContactBabel is the contact centre industry expert. If you have a question about how the industry works, or where it’s heading, the chances are we have the answer. http://www.contactbabel.com/ Contact Name: Steve Morrell Tel No: 01434 682244 Contact Email: smorrell@contactbabel.com Profile: ContactBabel is the contact centre industry expert. If you have a question about how the industry works, or where it’s heading, the chances are we have the answer. The coverage provided by our massive and ongoing primary research projects is matched by our experience analysing the contact centre industry. We understand how technology, people and process best fit together, and how they will work collectively in the future. We help the biggest and most successful vendors develop their contact centre strategies and talk to the right prospects. We have shown the UK government how the global contact centre industry will develop and change. We help contact centres compare themselves to their closest competitors so they can understand what they are doing well and what needs to improve. If you have a question about your company’s place in the contact centre industry, perhaps we can help you. Social Media: Twitter Handle: @contactbabel LinkedIn Company Page: https://www.linkedin.com/company/contactbabel/ Address: Millbank House, Riding Mill, NE44 6HX Weblink: http://www.contactbabel.com/ Author: Jo Robinson Published On: 31st May 2010 - Last modified: 24th Jul 2023 Read more about - Benchmarking, Call Centre Directory, Consultancy Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter