IVR technology was created to save businesses money but it has become a time-consuming monster that damages the customer experience.
This guide looks at 3 ways you can escape the IVR and deliver a connected customer experience.
Guide written by: NewVoiceMedia
Click here to download your copy of the Guide.
Author: Jo Robinson
Published On: 9th Jul 2019 - Last modified: 14th Apr 2020
Read more about - Archived Content, Vonage
