Experimental Online Forecast Calculator (Version 1.6)
This is a free online experimental forecasting tool for calculating and creating forecasts in contact centres and other applications.
Important Information
-
This forecasting calculator needs at least 13 months of data (ideally 2 years or more) to generate a reasonable forecast.
The more data you enter the better the forecast. - Data needs to be entered in two columns - Date, Values e.g. Dec-2016, 33100
- The date format needs to be either mmm-yy or dd-mmm-yy e.g. Dec-2016 or 21-Dec-2016.
- Make sure you don't have any commas in the values e.g. 33,100 should be entered as 33100.
- If you are unsure on how to have your CSV formatted, please download this example - Online Forecast CSV Example
If you experience any issues, please email newsdesk@callcentrehelper.com.