In the second part of our Top 10 Contact Centre strategies webinar, our countdown continues.
So what the Top 5 strategies? Tune in to find out more.
Topics Discussed
- Contact Centre Metrics
- Contact Centre Technology
- Customer feedback
- Employee feedback
- Recruitment
- KPIs
- Your chance to share your own ideas
Panellists
Paul Cooper
Customer Service Expert
Mike Murphy
Interactive Intelligence
Jonty Pearce
Call Centre Helper
This webinar was brought to you by Call Centre Helper and is sponsored by Genesys
Author: Jo Robinson
Published On: 10th Feb 2014 - Last modified: 28th Feb 2023
Read more about - Recorded Call Centre and Customer Experience Webinars, Genesys
