5 Ways to Supercharge Your Call Center Experience – Webinar

It’s easier than you think!​​

LIVE WEBINAR: Thursday, March 9th at 1pm EST | 6pm GMT

Join Metrigy and Enghouse Interactive for an in-depth look at the practical ways your organization can extend its customer service capabilities to exceed ever-increasing customer expectations.

Today’s customers demand that they can:

• Reach you anytime, anywhere and on any device
• Engage via their preferred channels, including social media, text, video, and phone
• Resolve their issues quickly, the first time

Metrigy will present the hard data – and case studies – behind these evolving customer expectations. In addition, they will show how industry-leading (and successful ) companies are exceeding expectations by using emerging and existing technologies in innovative ways across their organizations.

As a result, they can resolve customer issues quickly and deliver the services that differentiate them in highly competitive markets.

Then learn how Enghouse Interactive elevates, engages, and extends your contact center capabilities with the industry’s most comprehensive customer experience (CX) solutions. Enabling you today, while preparing you for tomorrow.

Author: Robyn Coppell