Our priority is to help you to help your business, your staff and your clients.
Register for our webinar where you will hear our WFO specialists discuss the following questions in detail.
How do I…
- Forecast accurately to manage rapid change?
- Know who’s available and what they are doing?
- Make sure that agents are doing what’s been planned for them?
- Accommodate the needs of my agents whilst maintaining services?
- Reassure my agents and customers that services will continue?
There will be an in-depth Q&A session at the end of the webinar where our experts can help you answer the questions you have probably been wondering about in the last few days.
Author: Rachael Trickey
Published On: 3rd Apr 2020 - Last modified: 15th Apr 2020
Read more about - Archived Content, IP Integration
