AI Meets CX: Measuring CSAT, NPS, & CES Made Easy – Webinar

Date: 6th March 2025, 7am PST | 10am EST | 3pm GMT

Location: Virtual

Customer satisfaction is the cornerstone of contact center success, but traditional methods of measuring KPIs like CSAT, NPS, and CES are often time-consuming, inaccurate, and limited in scope.

Join MiaRec for an exclusive webinar where they demonstrate how AI technology is taking analytics to the next level while making the measurement process easier than ever.

What You’ll Learn:

• The challenges of traditional customer satisfaction measurement—and how AI solves them
• How to automate and accurately measure CSAT, NPS, and CES at scale
• Practical strategies to implement AI-driven tools in your contact center

Author: MiaRec
Reviewed by: Jo Robinson