Date: 01 May 2025, 11:30am BST
Location: Virtual
AI and automation are transforming how sales, collections and customer service teams work—but where should you start, and how do you make it practical?
Join MaxContact for a fast-paced, no-fluff webinar that breaks down exactly where AI makes the biggest impact, when automation makes more sense, and how to combine the two for real business results.
You’ll Learn:
- The difference between AI and automation—and where they add value
- Real use cases by function: Sales, Service, Operations, and more
- How to go from pilot to scale without stalling
- A live demo of AI and automation features in MaxContact, including:
- Automated dialling modes
- Automated IVR journeys
- Automated SMS & emails
- Intelligent list management and CRM integration
- AI note summaries and analysis in Spokn AI x Contact Hub
Who’s It For?
Operational leaders in sales, collections and CX roles looking to deliver better outcomes with fewer manual steps.
Author: MaxContact
Reviewed by: Robyn Coppell
Published On: 14th Apr 2025 - Last modified: 16th Apr 2025
Read more about - Call and Contact Centre Events, MaxContact
