Using Analytics to Find and Address the Unknowns and Drive a Better Customer Experience.
In a recent global survey, while 83% of global contact center managers say they already have the analytical problem-solving tools they need, less than half of managers say they’re seeing the benefits from analytics, AI, and ML. Something has to change.
Calabrio accelerates the use and value of AI analytics, because we understand its potential to achieve so much more. Getting the edge by addressing the unknown, that is what Calabrio Analytics brings to the table.
Join Kyle Smaagard as he challenges the way you think about analytics and how analytics can augment human work and decisions. Listen in as he discusses what AI is and how analytics can address the unknowns in your business and drive better customer experiences.
In this webinar, we will cover:
- What is AI and what is the latest with this technology
- What does the future hold? Is AI taking over?
- How can I get started and apply it to my business?
Sign up for the webinar to find out how AI plays into all of this—make your data work for you and help you to work smarter.
Author: Robyn Coppell
Published On: 10th Jul 2023 - Last modified: 21st Jul 2023
Read more about - Archived Content, Calabrio
