Coaching and Training

Brainfood provides consultancy, master classes, whitepapers and webinars, keynote speaking and chairing for customer service leaders.

Our mission is to support contact centre leaders to enable them to deliver business success and to be a valued place for industry professionals to network and learn.

Centrical provides a real-time performance management, microlearning, gamification, coaching, and voice of the employee platform for frontline teams.

Clinton is a contact centre voice coach.

EvaluAgent provide software and services that help contact centres engage and motivate their staff to deliver great customer experiences.

MiaRec is designed to help contact centers win back time, improve CX, and increase revenue with Generative AI-powered Automated Quality Management and Conversation Intelligence solutions.

Scorebuddy is a cloud based Quality Assessment platform used to measure and improve staff performance by evaluating multi-channel customer interactions in contact centers.

Raising Standards in Customer Operations.    

Uniphore has built the most comprehensive and powerful platform that combines conversational AI and automation, computer vision, emotion and tonal analysis, workflow automation, and RPA in a single integrated platform.