Performance Management and Quality Monitoring
All Suppliers (A to Z)
Centrical provides a real-time performance management, microlearning, gamification, coaching, and voice of the employee platform for frontline teams.
Enghouse Interactive delivers technology and expertise to help bring your customers closer to your business through its wide range of customer contact solutions.
EvaluAgent provide software and services that help contact centres engage and motivate their staff to deliver great customer experiences.
Maintel is a fast-growing provider of managed communications services for the private and public sectors.
MiaRec is designed to help contact centers win back time, improve CX, and increase revenue with Generative AI-powered Automated Quality Management and Conversation Intelligence solutions.
NICE is a leading global enterprise software provider that enables organizations to improve customer experience and business results, ensure compliance and fight financial crime.
Scorebuddy is a cloud based Quality Assessment platform used to measure and improve staff performance by evaluating multi-channel customer interactions in contact centers.
