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Articles by Megan Jones
Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.
She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.
Connect with Megan on
LinkedIn
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Editor's Pick
Kick-Start Your Next Team Engagement Day – With These Tried and Tested Activities
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Improve Your CX Strategy – With These Clever Ideas From Bupa’s Contact Centre!