Translate Your Manual Evaluation Questions to Auto Scorecards – Webinar Related Articles Evaluation Spreadsheets vs. Scorecards. Which One to Choose? Translating Manual Scorecards Into AI-Driven Auto Scorecards Call Scoring in the Contact Centre: Manual Vs. Automatic 7 Misconceptions About AI-Based Auto QM in Contact Centres 165 Filed under - Call and Contact Centre Events, MiaRec Date: 12th Sept 2024 Time: 7am PST Register Now! Are you excited about the potential time and cost savings of Automating your QA process, but you are feeling overwhelmed at the thought of translating your manual evaluation questions into Auto QA scorecard prompts? Don’t worry! Join MiaRec on September 12th @ 7am PST for their upcoming live webinar and learn how you can easily and accurately create, customize, and test prompts for Auto QA. After this webinar, you will know how to identify opportunities for improvement on your own scorecards and gain the confidence to translate them. What You’ll Learn: How to create & customize prompts How to test your created prompts How to run different scorecards Register Now! Author: MiaRec Published On: 15th Aug 2024 - Last modified: 19th Aug 2024 Read more about - Call and Contact Centre Events, MiaRec Recommended Articles Evaluation Spreadsheets vs. Scorecards. Which One to Choose? Translating Manual Scorecards Into AI-Driven Auto Scorecards Call Scoring in the Contact Centre: Manual Vs. Automatic 7 Misconceptions About AI-Based Auto QM in Contact Centres Related Reports Report: The Inner Circle Guide to AI-Enabled Agent Assistance Guide: 120 Day Roadmap to Auto QA ROI eBook: How to Maximize Efficiency & Minimize Costs with AI Contact Centre Reports, Surveys and White Papers Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter