Translate Your Manual Evaluation Questions to Auto Scorecards – Webinar

webinar title white writing on re background
Filed under - Archived Content,

Date: 12th Sept 2024

Time: 7am PST

Are you excited about the potential time and cost savings of Automating your QA process, but you are feeling overwhelmed at the thought of translating your manual evaluation questions into Auto QA scorecard prompts?

Don’t worry! Join MiaRec on September 12th @ 7am PST for their upcoming live webinar and learn how you can easily and accurately create, customize, and test prompts for Auto QA. After this webinar, you will know how to identify opportunities for improvement on your own scorecards and gain the confidence to translate them.

What You’ll Learn:

  • How to create & customize prompts
  • How to test your created prompts
  • How to run different scorecards

Author: MiaRec

Published On: 15th Aug 2024 - Last modified: 12th Sep 2024
Read more about - Archived Content,

Follow Us on LinkedIn

Recommended Articles

question exclamation
Evaluation Spreadsheets vs. Scorecards. Which One to Choose?
Persons hand and robot hand touching a virtual screen
Translating Manual Scorecards Into AI-Driven Auto Scorecards
Panel of judges holding signs with highest score - call scoring concept
Call Scoring in the Contact Centre: Manual Vs. Automatic
Quality Certificate and Checklist document
7 Misconceptions About AI-Based Auto QM in Contact Centres