Beyond ChatGPT: How to Succeed with CX AI in 2024 – Webinar Related Articles Contact Centre AI - The Truth Revealed Design, Test, Review - How to Succeed With Positive Scripting in Customer Service Five 2024 AI Trends for the Contact Centre and Beyond Scaling CX: Why AI Is the Elevator Your Business Needs 334 Filed under - Archived Content, NICE Date: 27th June 2024 Time: 11am ET | 4pm BST Join NICE for the third and final webinar in their Beyond ChatGPT series as they discuss the tangible steps organizations need to take to harness the awesome potential of AI for CX.Elizabeth Tobey, Head of Digital & AI Marketing at NICE and guest speaker Christina McAllister, Senior Analyst at Forrester will take you through the ins and outs of deploying CX AI in 2024 including what to expect as AI technology continues to advance, AI’s role as a job enhancer, evaluating solutions, and more. In this webinar, you’ll learn: Essential steps for seamless CX AI integration Key trends and advancements in CX AI for the coming year The role of AI as a job enhancer, not a replacer Critical criteria for evaluating CX AI solutions How adopting a platform approach can future-proof your CX strategy Don’t miss this opportunity to stay ahead of the curve and transform your CX with AI! Author: NICE Published On: 25th Jun 2024 - Last modified: 28th Jun 2024 Read more about - Archived Content, NICE Recommended Articles Contact Centre AI - The Truth Revealed Design, Test, Review - How to Succeed With Positive Scripting in Customer Service Five 2024 AI Trends for the Contact Centre and Beyond Scaling CX: Why AI Is the Elevator Your Business Needs Related Reports Webinar Replay: Improving Contact Centre Efficiency White Paper: Why You Should Migrate Your Customer Experience Operations eBook: Cut Contact Center Costs Without Straining Employees Report: The State of the Market for Workforce Engagement Solutions Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter