Date: 27th June 2024
Time: 11am ET | 4pm BST
Join NICE for the third and final webinar in their Beyond ChatGPT series as they discuss the tangible steps organizations need to take to harness the awesome potential of AI for CX.
Elizabeth Tobey, Head of Digital & AI Marketing at NICE and guest speaker Christina McAllister, Senior Analyst at Forrester will take you through the ins and outs of deploying CX AI in 2024 including what to expect as AI technology continues to advance, AI’s role as a job enhancer, evaluating solutions, and more.
In this webinar, you’ll learn:
- Essential steps for seamless CX AI integration
- Key trends and advancements in CX AI for the coming year
- The role of AI as a job enhancer, not a replacer
- Critical criteria for evaluating CX AI solutions
- How adopting a platform approach can future-proof your CX strategy
Don’t miss this opportunity to stay ahead of the curve and transform your CX with AI!
Author: NICE
Published On: 25th Jun 2024 - Last modified: 28th Jun 2024
Read more about - Archived Content, NICE