The digital foundation of a customer-centric contact centre, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact centre as a brand guardian.
Contact Name: Neil Griffiths, VP of Sales – EMEA
Tel No: +44 (0)203 367 2122
Contact Email: neil.griffiths@calabrio.com
Profile:
We maximise agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fuelled analytics, automated workforce management, and personalised coaching. Only Calabrio ONE unites workforce optimisation (WFO), agent engagement, and business intelligence solutions into a cloud-native, fully integrated suite that adapts to your business.
The only true-cloud platform in the contact centre world, Calabrio ONE unites workforce optimisation (WFO), agent engagement and business intelligence solutions into a fully integrated suite that adapts nimbly to changing business and organisational needs.
High-profile companies such as National Express, Thomson Reuters and UK Power Networks rely on Calabrio to maximise agent performance, exceed customer expectations and boost workforce efficiency using connected data, AI-fuelled analytics, automated workforce management and personalised coaching.
Social Media:
X: @Calabrio
LinkedIn Company Page: https://www.linkedin.com/company/calabrio-inc/
Facebook Page: https://www.facebook.com/CalabrioInc/
Address: 12 Melcombe Place, Marylebone, London, Greater London NW1 6JJ, United Kingdom
Weblink: www.calabrio.com
Author: Rachael Trickey
Published On: 17th May 2018 - Last modified: 10th Jan 2025
Read more about - Call Centre Directory, Contact Centre Software, Interaction and Speech Analytics, Process Automation Software, Workforce Management and Workforce Optimisation, Calabrio
