Coughing When On Call With Customer By Call Centre Agent

cough on computer
1,682
Filed under - Forum

Coughing When On Call With Customer By Call Centre Agent

Coughing when on call with customer by call centre agent s this treated as okay or bad?

Question asked by Abimbola

Yes It is OK

It is almost impossible to stop coughing, so it should be treated as OK.

With thanks to Jonty

Try Muting the Cough

If you know you are about to cough, you could put yourself on mute for a few seconds

With thanks to Amy

Author: Jonty Pearce

Published On: 12th Apr 2022 - Last modified: 25th Apr 2022
Read more about - Forum

Follow Us on LinkedIn

Recommended Articles

2 People shaking hands at an interview
Top 50 Customer Service Interview Questions - with Sample Answers
Questioning Techniques
6 Effective Questioning Techniques for Customer Service
Thumbs down to thumbs up with words turnaround a bad agent
How to Turn a Bad Agent Into a Good Agent
Words bad news surrounded by paper balls
How to Deliver Bad News in Customer Service