Have you fallen into some bad habits when it comes to customer service in your contact centre, or are you missing out on new opportunities for service?
Then download this handy checklist (brought to you by our partner Teleopti) to see if your customer service is running smoothly based on your staffing.
Author: Rachael Trickey
Published On: 2nd Sep 2019 - Last modified: 4th Jan 2023
Read more about - Archived Content, Business Systems
