Date: 27th February 2025 | 11am CET
Location: Virtual
Join this three-part CX Spotlight Series to explore the latest AI innovations from Five9. You’ll gain expert insights, see AI in action with live demos and learn how to overcome today’s CX challenges—transforming CX into your competitive advantage.
Part 1 – 27th February | 11am CET – See Five9 AI Insights in action and discover how it harnesses the power of Generative AI to deliver faster, more accessible and actionable conversational insights than ever before.
Part 2 – 27th March | 11am CET – See how Five9 AI Summaries and AI Agent Assist are revolutionising agent performance with real-time guidance and automated call summaries.
Part 3 – 24th April | 11am CET – Explore how Five9 AI Agents and AI Knowledge empowers businesses to deliver flexible, personalised and cost-effective self-service experiences tailored to individual needs.
Author: Five9
Reviewed by: Jo Robinson
Published On: 12th Feb 2025
Read more about - Call and Contact Centre Events, Five9