Unexpected downtime is a potential problem for any contact centre, whether it’s a natural disaster, localised power outage, or system failure.
This eBook explores the real cost of downtime and its impact across the business, employee and customer experience.
eBook written by: Talkdesk
Click here to download your copy of the eBook.
Author: Jo Robinson
Published On: 18th Mar 2019 - Last modified: 19th Mar 2019
Read more about - Archived Content, Talkdesk
