By 2020, many companies will be competing on the basis of customer experience (CX) and the contact centre plays an ever-increasing role in this.
This eBook walks you through three trends to guide a successful CX strategy.
eBook written by: NewVoiceMedia
Click here to download your copy of the eBook.
Author: Rachael Trickey
Published On: 2nd Jan 2020 - Last modified: 14th Apr 2020
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