Employee Engagement Surveys and Employee Wellbeing

Jodie Rhodes at EvaluAgent explains how to use employee engagement surveys to improve employee wellbeing.

Taking care of your employees’ wellbeing will improve their engagement and effectiveness. Employee engagement surveys successfully measure, monitor, and improve your workforce’s health and wellbeing.

But how productive are they, and why do you need to use them?

What Are Employee Engagement Surveys?

Employee engagement surveys are questions intended to gather detailed information about employees’ motivation at work. They also discuss the problems with ongoing engagement programmes and their overall impact on your team.

The method may differ from business to business. A large company will create a detailed, well-structured survey, whereas a small company could create a quick one.

Their purpose primarily determines the design of employee engagement surveys.

Employee engagement surveys provide a wealth of information on a wide range of issues, including:

• What thoughts employees may have about the organisation
• How enthusiastic they are about the business
• Their degree of productivity within working hours

There are numerous reasons to perform employee engagement surveys. Every company wants to know how engaged its staff are.

Benefits of Employee Engagement Surveys

Collecting opinions also enables the company to keep up with changing workforce demands while guaranteeing employee retention with the organisation’s practices and procedures.

And it enables a firm to comprehensively understand its engaged employees and create an environment that complies with the workforce’s needs.

Here are a few specific benefits your company will have from performing employee engagement surveys.

Establishes Workplace Relationships

Businesses can obtain valuable insight into how employees feel about the workplace environment by surveying employees. The feedback assists in identifying areas for improvement, gaps in understanding, and chances to strengthen relationships.

Employees are more likely to collaborate and work together to accomplish common goals when they believe their voices are heard and their opinions are valued.

Reduces Absence

Employee engagement surveys are one of the most valuable instruments for employers in identifying attendance issues and taking corrective action.

Employers can spot dissatisfaction, lack of motivation, and other problems that may be causing workers to miss work by measuring employee engagement.

What Can Be Learnt From Employee Engagement Surveys?

Leaders cannot have intimate conversations with every employee, particularly in today’s remote/hybrid workplace.

Your engagement survey provides an easy way for staff and management to communicate. Employees can easily express their thoughts and emotions about their workplace environment.

Employee engagement surveys can also have a significant influence on business success. An engagement survey, with trending and actionable data, can help you learn to:

• Acknowledge your company’s strong points.
• Make it clear where you need to grow.
• Give each employee a say.
• Increase employee confidence.
• Compare various employee groups.
• Encourage meaningful action and better people outcomes.

How Can Employee Engagement Surveys Be Used to Measure Employee Wellbeing?

Employees’ emotional and physical wellbeing can suffer along with their drive and dedication when they are expected to work long hours regularly or do not receive professional development assistance.

It can also be difficult for professionals to break the cycle of poor health and job dissatisfaction because unhappiness makes it challenging to feel inspired to diet and exercise properly.

Investing in employee wellbeing should be a top concern for companies that care about their employees and recognise the importance of people in business success.

Listed below are some examples of how engagement surveys can improve staff wellbeing:

Ask Direct Questions:

Without getting too personal, within the survey, you can ask colleagues if they have time to care for themselves or pursue interests outside of work, which is a good indicator of wellbeing.

Look Between the Lines:

Employee wellbeing problems can sometimes be revealed indirectly through engagement surveys.

Imagine an employee was previously highly engaged at work but now exhibits signs of extreme disconnect in their survey answers and appears distant or disconnected at work; this could indicate that their mental health and general wellbeing are struggling.

Using Employee Engagement Surveys to Identify Areas to Improve Employee Wellbeing

Employee surveys enable employees to anonymously express their wellbeing through questions that convey their thoughts and emotions about their occupations.

Employee Net Promoter Score (eNPS) and other scoring methods assist organisations in measuring employee satisfaction and loyalty.

This feedback can be beneficial in identifying possible problems or places for improvement in employee well-being.

Moreover, monitoring trends over time enables employers to make necessary changes and not further obstruct productivity or happiness within the business.

Finally, these surveys can be used by leaders to assess staff commitment. Employers can determine whether or not their employees are happy and likely to stay by assessing their level of satisfaction with their job.

5 Actions and Initiatives to Improve Employee Wellbeing

Being proactive with change means using these surveys to gather team members’ thoughts and implement actionable resources to improve and help their overall wellbeing.

Here are five actions and initiatives you can use to help your employee’s wellbeing:

Flexible Working

Working only in the office is in the past for many individuals. Thanks to technological advances, people increasingly do their job away from the office at all hours.

To boost productivity and help wellbeing, consider providing flexible working hours and the ability to work from home or on the go.

Tools like “Hr Software” are mobile-friendly and can be used anywhere there is an internet connection, making it a convenient way for workers to communicate while commuting or at home.

Employee Perks

Giving workers access to benefits that enable them to take control and work on themselves is a simple but effective way to improve workplace wellbeing.

Employee perks are commonly aimed at various aspects of wellbeing. Employers, for example, can provide discounted or free gym memberships or access to free healthcare to promote physical wellbeing.

Employees’ financial wellbeing could be improved by providing methods for them to extend their salaries, such as discounts on retail and leisure services or salary sacrifice programmes.

Giving employees access to these benefits helps them remain happy and healthy and allows them to take charge and choose how they want to improve their wellbeing.

Teambuilding Activities

Teambuilding activities have numerous advantages, including improved communication, increased morale, collaboration, and encouragement of new contact lines.

Effective teambuilding results in more engaged workers, which is good news for any business because it improves their mental health.

Team bonding activities are enjoyable and effective ways to bring your company closer together. They are incredibly interactive and create new and old channels of communication.

Whether you go on an orienteering trip or form a workplace football squad, whatever you choose will promote and advocate employee wellbeing and wellness.

Mental Health Initiatives

You should prioritise preventive and proactive workplace mental wellness education for leaders, senior managers, and individual contributors today more than ever.

As more employees battle with issues related to their mental health, it’s critical to debunk common myths, promote awareness, and develop the skills needed to have constructive discussions about mental health at work.

If you don’t have the funding for training, there are mental health employee resource groups that provide a low-cost way to raise awareness, foster community and provide peer support.

Encourage Healthy Habits

Only some people are familiar with fitness programmes or what would be best for their healthcare. They may require assistance from the wellness supervisor or book recommendations.

A dedicated healthcare corner that provides access to a healthy lifestyle, exercise, and other activities will be helpful. It could be a physical location or a virtual element of employee wellness programmes, with connections to websites and online resources.

You could also motivate employees to consume healthy foods by providing healthy snacks and meals. A nutritionist can assist in developing a diet plan that includes healthy food choices.

Offering discounts on healthy snacks is one method to encourage employees to make healthier decisions.

This blog post has been re-published by kind permission of EvaluAgent – View the Original Article

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About EvaluAgent

EvaluAgent provide software and services that help contact centres engage and motivate their staff to deliver great customer experiences.

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Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Author: EvaluAgent