The best way to improve staff retention and customer satisfaction is to empower your agents.
In this session, we’ll demonstrate how the right tools can streamline the agent workflow to help them:
- Provide the best service before, during, and after every interaction
- Improve through real-time coaching and a virtual “personal assistant”
- Innovate CX and become your best brand ambassadors
Author: Guest Author
Published On: 16th Nov 2023 - Last modified: 15th Dec 2023
Read more about - Archived Content, NICE
