Agenda at a Glance – 6th May 2021
- How did the Contact Centre Market evolve in the last 18 months. Martin Redhead, Analyst at MZA
- Digital Transformation and Business Resilience. Panel Discussion, Moderator: Thomas John, Head of Channels EMEA, Five9
- Reimagine your CX. Fireside Chat. Moderator: Darryl Addington, Director, Product Marketing, Five9
- Making automation and AI practical in the Contact Centre. Jonathan Rosenberg, CTO and Head of AI, Five9
- The Power of IVA. Callan Schebella, SVP and GM, Inference
Author: Robyn Coppell
Published On: 25th Mar 2021 - Last modified: 7th May 2021
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