Five9 Expands Global Reach with Google Cloud Marketplace

Five9 has announced the global availability of its Intelligent CX Platform on Google Cloud Marketplace, including the release of Five9 AI Agents for Google Cloud.

This move allows businesses worldwide to access and deploy Five9 solutions directly through Google Cloud, simplifying procurement, billing, and the implementation of AI-driven customer experiences (CX).

Jake Butterbaugh, SVP Global Partner Organisation at Five9 expressed his excitement on this: “We are excited to deepen our partnership with Google Cloud, making Five9 AI-powered CX solutions easily accessible to businesses operating from anywhere in the world via Google Cloud Marketplace.

We are focused on helping customers seamlessly integrate Five9 with their existing Google Cloud workloads to unlock even greater value and efficiency.

This is a significant step forward in enabling customer success while future-proofing their technology stack for long-term scalability and innovation.”

Five9 AI Agents are designed to enhance virtual customer interactions across voice and digital channels.

Leveraging Google Cloud technology, these solutions enable organizations to optimize customer experiences while using their Google Cloud credits.

By accessing Five9 through Google Cloud Marketplace, companies can integrate seamlessly into existing cloud infrastructure, all from a centralised platform.

Dai Vu, Managing Director, Marketplace & ISV GTM Programs at Google Cloud, concluded, “Bringing Five9 AI Agents to Google Cloud Marketplace will help customers quickly deploy, manage, and grow the solution on Google Cloud’s trusted, global infrastructure. Five9 can now securely scale and support customers on their digital transformation journeys.”

For more information about Five9 - visit the Five9 Website

About Five9

Five9 empowers organizations to create hyper-personalized and effortless AI-driven customer experiences that deliver better business outcomes. Powered by Five9 Genius AI and our people, the Five9 Intelligent CX Platform is trusted by 3,000+ customers and 1,400+ partners globally. The New CX starts here and it's at the heart of every winning experience.

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Author: Hannah Swankie
Reviewed by: Megan Jones