Social media has shaken up the customer service world. If customers are not happy they often vent their frustrations and tell the whole world via social media. However, there are many benefits to adding social media to your customer service strategy.
In this webinar, we look at 10 strategies around leveraging Social Media in Customer Service.
Topics Discussed
Panellists
This webinar was brought to you by Call Centre Helper and is sponsored by Verint
Author: Megan Jones
Published On: 30th Apr 2015 - Last modified: 28th Feb 2023
Read more about - Recorded Call Centre and Customer Experience Webinars
