Want to know how you could improve Workforce Management in your contact centre – and make it less of a headache for everyone involved?
In this webinar, we will be sharing best practices in forecasting scheduling and resource planning.
Topics Discussed
Panellists
This webinar was brought to you by Call Centre Helper and is sponsored by injixo
Author: Megan Jones
Published On: 11th Feb 2015 - Last modified: 28th Feb 2023
Read more about - Recorded Call Centre and Customer Experience Webinars, Forecasting, injixo, Workforce Management (WFM)