In this webinar we explore the latest trends in performance management and how to improve employee engagement.
Topics Discussed
- Performance management
- Performance measurement
- Employee loyalty
- Employee motivation
- Rewarding high-performing employees
- KPI dashboards
- The latest technology
- The linkage between contact centre performance and organizational objectives
Panellists
Dougie Cameron
addzest
Tony Clarke
Aspect
Jonty Pearce
Call Centre Helper
This webinar was brought to you by Call Centre Helper and is sponsored by Alvaria
Author: Jo Robinson
Published On: 25th Mar 2014 - Last modified: 28th Feb 2023
Read more about - Recorded Call Centre and Customer Experience Webinars, Alvaria, Trends
