Generative AI for the Modern CX Organization

ChatGPT Created This Webinar: Become an Expert in the Next Big Thing

Be your organization’s Conversational AI expert, starting with our 4-part webinar series. AI began transforming the way we do business long before ChatGPT arrived on the scene. Yet the explosive popularity of OpenAI’s Large Language Model takes it to a new level in user adoption and business deployments. What’s next? How did we get here? And how can you leverage AI for your business?

Join NICE for a four-part webinar series as we explore the impacts of Conversational AI on digital CX:

What it takes to make your AI implementation exceptional
How it’s changing the way we think, interact and converse 
And how you can put AI to work for you to build next-generation self-service experiences

Session 3: Live | April 27, 2023 | 11 am EDT, 4:00 pm GMT

Generative AI for the Modern CX Organization

In this session, we discuss the impact on IVAs and AI-supported agent interactions and how this can improve not just efficiency and impact of employees but can create new experiences that previously were not available to a brand’s workforce.

Speakers: