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Join us for a live demo of the Genesys Cloud CX platform to see how it can help you reach your goals.
In these interactive sessions, see how Genesys Cloud CX can:
- Address the needs of every stakeholder: CX leaders, IT teams, agents and customers.
- Automate better outcomes with predictive engagement, predictive routing and conversational AI.
- Handle omnichannel engagements across self-service, bots and agents to pass context, understanding and real-time knowledge.
- Empower employees with smart solutions to reach peak performance with real-time support and AI-powered insights.
- Easily differentiate and adapt with open APIs, a robust app marketplace, templates and blueprints, and integration methods for your critical CX technologies.
Author: Rachael Trickey
Published On: 30th Mar 2023 - Last modified: 21st Apr 2023
Read more about - Archived Content, Genesys
