Date: 20th September 2022
Time: 9:00 – 16:00 GMT
Location: ETC. Venues, St Paul’s, London
Your customers live in a hybrid world. It’s time your customer service caught up.
Discover how your contact centre can deliver smart customer experiences in today’s digital-first, work-from-anywhere world!
Join Puzzel and CX leaders including Jabra from across the UK, Nordics and Europe at our annual customer service conference, Get Connected 2022. Running for over 7 years, Get Connected is a premier event for customer-centric businesses and contact centre professionals to get together, get inspired and learn new skills.
Jaime Scott CEO of EvaluAgent will share his experience with conversation analytics in the contact centre.
You’ll hear from experts on:
- How to meet your customers’ needs – wherever they are!
- Emerging technologies in the contact centre & customer service space
- Strategies for building high performance hybrid teams
- Driving revenue and customer loyalty in the contact centre
- Leveraging AI and automation – without losing the human touch
- Creating a sustainable service culture
- Best practices for securing your contact centre and protecting customer data
Author: Rachael Trickey
Published On: 17th Aug 2022 - Last modified: 23rd Sep 2022
Read more about - Archived Content, EvaluAgent, Jabra
