GN Audio and Jabra Goes Live with Ivalua Related Articles How to Objectively Measure Audio Quality The Value of Excellent Audio Quality in the Contact Centre The Importance of Audio Quality for Contact Centres Understanding Post-Call vs. Real-Time Audio Capture © alphaspirit.it - Shutterstock - 113047069 Filed under - Contact Centre News, Jabra GN Audio has gone live with Ivalua’s Source-to-Contract (S2C) solution to digitalise its procurement operations and improve collaboration with suppliers. Part of the 150-year-old GN Group, GN Audio offers intelligent audio, video, collaboration, and gaming solutions, marketed under the brands Jabra, SteelSeries, and BlueParrott. GN Audio had selected Ivalua to create a connected, collaborative space by digitalising a range of key procurement activities including sourcing, supplier management, and performance monitoring, as well as risk and contract management. Ivalua was chosen thanks to its ability to configure the platform to suit the company’s current and future needs, and the capability to empower GN Audio with seamless collaboration tools, including an SSO user integration with Microsoft Azure. Additionally, as a company that is actively working to improve sustainability across its business, the degree of visibility into suppliers provided by Ivalua’s solution will also help GN Audio achieve its corporate social responsibility goals. “Through increased digitalisation, we will streamline crucial procurement operations from global supplier onboarding and management to performance monitoring, while also providing greater transparency into sourcing materials to manufacture our products,” says Liam Kenny, Vice President, Global Sourcing from GN Audio. “We are pleased to partner with Ivalua whose highly flexible solution will help us increase collaboration with suppliers, meet our strategic and sustainability goals, and, crucially, continue to innovate”. “Working closely and effectively with suppliers is vital to make more informed decisions and better navigate today’s fast-changing supply chains. We look forward to empowering GN Audio’s procurement digital transformation and seeing our solutions accompany their ongoing growth”, says Dan Amzallag, Chief Operating Officer at Ivalua. For more information about Jabra - visit the Jabra Website About Jabra Jabra gives contact centres a powerful way to satisfy more customers. Jabra headsets are designed to fit the unique needs of all types of contact centres, who want to exceed their customers expectations and deliver a superior customer experience, whilst ensuring productivity every day. Find out more about Jabra Author: Jabra Published On: 3rd Mar 2023 Read more about - Contact Centre News, Jabra Recommended Articles How to Objectively Measure Audio Quality The Value of Excellent Audio Quality in the Contact Centre The Importance of Audio Quality for Contact Centres Understanding Post-Call vs. Real-Time Audio Capture Related Reports White Paper: Accelerating Agents and AI in the Post-Pandemic Contact Centre Contact Centre Reports, Surveys and White Papers Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter