Elevate your CX strategy and design more personalised experiences across various digital channels and live agents. With the power of advanced artificial intelligence, you can build interactions that unify the customer journey and exceed expectations.
Why Attend
Serving customers on their own terms has never been more critical. They want consistent experiences, seamless journeys across channels, and smooth escalation to a live agent when needed.
On the 16th of March, join our live CX Spotlight to learn how to elevate your CX strategy and design more personalised experiences across various digital channels and live agents. With the power of advanced artificial intelligence, you can build interactions that unify the customer journey and exceed expectations.
During this virtual event, you will learn:
- how intelligent virtual agents (IVA) can be easily deployed across web chat, SMS, social messaging and other interaction channels.
- how your agents can serve a broader multilingual audience with real-time translation.
- How customers can easily send or receive rich media digital content such as images, documents, video, audio and more.
Have lunch on us! The first 100 attendees to join our CX Spotlight will receive a gift card after the event!
Author: Rachael Trickey
Published On: 14th Feb 2023 - Last modified: 17th Mar 2023
Read more about - Archived Content, Five9
