The importance of improving the agent experience is often overlooked.
This toolkit will provide you with a framework that you can use to enhance your agent experience while improving the overall effectiveness, and impact of your contact centre.
Toolkit sponsored by: NICE InContact
Click here to download your copy of the toolkit.
Author: Jo Robinson
Published On: 4th Feb 2020 - Last modified: 14th Apr 2020
Read more about - Archived Content, NICE CXone
