Introducing GenAI Studio – Webinar Filed under - Archived Content, Five9 Date: 18th June 2024 Click-to-Customise Generative AI for Your Contact Centre In today’s dynamic landscape, GenAI has emerged as a game-changer, revolutionising every facet of customer engagement. However, these features often come with predefined models and prompts that may not fully align with your organisation’s unique needs or customer base. Five9 introduces GenAI Studio, a transformative platform that unlocks the full potential of GenAI and delivers personalised customer interactions. GenAI Studio is a centralised hub for building, deploying, and testing GenAI-powered applications, offering unparalleled customisation, greater control, flexibility, and responsible AI. In this webinar, we’ll cover: Why contextual data is the new gold for building GenAI models Improving prompt effectiveness with dynamic integration with metadata Customising Five9 AI Summaries with GenAI Studio Leveraging the engine agnostic layer to use trusted models and data Author: Guest Author Published On: 10th Jun 2024 - Last modified: 18th Jun 2024 Read more about - Archived Content, Five9 Related Reports White Paper: Cloud-to-Cloud Migration Has Never Been Easier eBook: Empower Your Agents with AI Webinar Replay: 5 Clever Ways to Improve Your Service Levels eBook: Customer Success Stories 2024 Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter