InVision Reinforces Commitment to Information Security Related Articles Business certification: knowing your ISOs from your Six Sigmas 18 Workforce Management Case Studies Getting Customer Service Excellence Certification in the Private Sector 6 Ways to Share Information in the Call Centre © LookerStudio - Shutterstock - 2290090005 Filed under - Contact Centre News, injixo InVision AG, the company behind injixo, a provider of cloud-based workforce management solutions, proudly announces its achievement of the ISO/IEC 27001:2013 certification. This underscores its commitment to maintaining the highest information security management standards when developing software solutions for injixo customers. The ISO certification cements injixo’s position as a leader in providing secure, cloud-based management solutions to organizations worldwide. ISO/IEC 27001 is a globally recognized standard requiring businesses to adhere to strict information security management protocols. This certification is awarded only to companies that comply and continuously commit to the highest standards in information security systems management. “Achieving ISO/IEC 27001 is a crucial milestone for injixo,” said Peter Bollenbeck, CEO of InVision. “It reflects our dedication to maintaining the highest levels of information security and enhancing our clients’’ trust. We will continue to uphold and advance our security practices, ensuring that our clients receive the most secure and reliable workforce management solutions”. The certification process involved extensive assessments of injixo’s IT and cloud infrastructure aswell as employee protocols. The audit, which identified no issues of non-conformance, underscores the company’s commitment to maintaining the integrity of its systems and building customer trust. “This milestone is crucial in our mission to deliver secure, reliable, and effective workforce management solutions,” added Baris Göral, Engineering Director of InVision. “We are dedicated to continual improvement and aligning our security measures with the latest industry standards and technology advancements.” The ISO/IEC 27001 certification ensures enhanced protection against data breaches and cyber threats, fortifying injixo’s promise of security to its customers and partners. For injixo’s customers, this means bolstered security measures, minimized risks, and compliance with international standards – enhancing trust and customer satisfaction. Looking forward, injixo is dedicated to continuously enhancing its security practices, aligning with evolving industry standards and technological advancements to improve its services. This blog post has been re-published by kind permission of injixo – View the Original Article For more information about injixo - visit the injixo Website About injixo injixo is a product of InVision, a market leader in WFM for over 25 years. InVision built on its knowledge and experience to launch injixo as one of the first cloud workforce management (WFM) solutions for contact centers on the market back in 2011. And gaining the accolade of first to market with AI-based forecasting. Since then, the injixo user community has exploded. And will continue to innovate and push the boundaries of WFM. Find out more about injixo Author: injixo Published On: 20th May 2024 Read more about - Contact Centre News, injixo Recommended Articles Business certification: knowing your ISOs from your Six Sigmas 18 Workforce Management Case Studies Getting Customer Service Excellence Certification in the Private Sector 6 Ways to Share Information in the Call Centre Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter