At the start of April KMS Lighthouse & Forrester ran the 2021 KM & Automation Summit. The recordings from the recent Online Summit can be viewed below.
Watch the webinar: monday.com Customer Spotlight Story
Access the exclusive recording of monday.com’s Customer Success Story by Tom Ronen, Head of Customer Success and learn about:
- Improving CX with automation
- Overcoming the challenges of scaling customer experience
- The framework of applying automation to your business
- Core benefits of automation
Watch the webinar
Watch the webinar: KM & Automation Industry Experts Panel
Access the exclusive recording from the 2021 KM & Automation Summit. Hear from industry experts from a range of industries and companies including Unum, GE Healthcare, United Healthcare, Academy Mortgage, Caremore and more. Learn about:
- Future trends for knowledge management and customer experience
- How automation & AI impact employee experience
- Linking self service with automation
Watch the webinar
Watch the webinar: Tech Style Customer Spotlight Story
Access the exclusive recording of TechStyle’s Customer Success Story by Chase Labrador, Senior Manager Communications and learn about:
- Embracing technology to keep employees connected and engaged
- How TechStyle revolutionized and revamped their KM strategy in 2 months time
- How to make it easier for teams to consume knowledge anywhere and anytime
- Providing modern interfaces that simplify knowledge
- Enabling access to knowledge so that it is at the tip of your employees’ fingertips
Watch the webinar
Author: Rachael Trickey
Published On: 26th Apr 2021 - Last modified: 13th Jan 2023
Read more about - Archived Content, KMS Lighthouse
