Making Your Customers Happier – Webinar Related Articles Happy Agents Make Happier Customers 3 Reasons Why Agent Empathy Makes For Happier Customers Definition: Contact Centre Jargon and Terminologies Choosing Where You Work From Makes You Happier 144 Filed under - Call and Contact Centre Events, NICE Date: 10 September 2024 Location: Virtual Register Now Making Your Customers Happier – How Businesses Can Balance AI And The Human Touch In Customer Service Join NICE’s Caitlyn Penter and Omer Minkara, Vice President & Principal Analyst at Aberdeen Strategy & Research, as they tell businesses what they need to know to make their customers happier and keep them coming back. Learn why customers are excited about AI in CX and how businesses can leverage AI while still maintaining the human touch. You don’t want to miss out on these data-backed customer insights from NICE’s new International Happiness Index. Here’s what you will learn: What types of customer experience make consumers the happiest How much consumers are willing to spend for great service Top benefits of CX AI reported by consumers Register Now! Author: Guest Author Published On: 23rd Aug 2024 - Last modified: 4th Sep 2024 Read more about - Call and Contact Centre Events, NICE Recommended Articles Happy Agents Make Happier Customers 3 Reasons Why Agent Empathy Makes For Happier Customers Contact Centre Jargon and Terminologies Choosing Where You Work From Makes You Happier Related Reports Webinar Replay: Improving Contact Centre Efficiency White Paper: Why You Should Migrate Your Customer Experience Operations eBook: Cut Contact Center Costs Without Straining Employees Report: The State of the Market for Workforce Engagement Solutions Contact Centre Reports, Surveys and White Papers Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter