Date: 29th May 2024 – 11am BST, 12pm CET
Location: Virtual
Discover the transformative power of Workforce Engagement Management (WEM) in our upcoming webinar! Join us as we explore WEM features including coaching, learning, and gamification, and how they synergise to elevate agent performance. We’ll provide insights into supervisor activities and overviews, highlighting their crucial role in optimising workforce performance. Plus, uncover diverse strategies for providing training and coaching tailored to suit diverse learning styles and preferences for your agents.
Don’t miss out on this opportunity to unlock the full potential of WEM and take your team’s performance to new heights. Register now and embark on a journey towards enhanced efficiency and success!
Author: Genesys
Published On: 10th May 2024 - Last modified: 29th May 2024
Read more about - Archived Content, Genesys