NICE Launches ElevateAI “1K Every Day”

NICE has announced ElevateAI’s “1K Every Day” initiative, extending the reach of its industry-leading on-demand AI services to organizations of all sizes. ElevateAI brings the power of NICE’s purpose-built Enlighten AI to the developer community.

With highly accurate AI purpose built for CX, “1K Every Day” is a game-changer for any brand seeking to leverage the power of AI to improve customer satisfaction and agent efficiency.

AI is the brain behind extraordinary customer experience (CX), and by eliminating initial upfront costs, organizations of all sizes can benefit from AI and transform their customer experience.

With ElevateAI, contact centres can take their CX to the next level by harnessing the power of AI trained on billions of interactions.

Users can easily access NICE’s award-winning Enlighten AI with developer-friendly APIs and instant sign-up capabilities. ElevateAI’s open and flexible architecture allows seamless integration with existing technology stacks, significantly enhancing innovation possibilities.

ElevateAI’s new “1K Every Day” offers a significant upgrade, providing up to 1,000 interactions of transcription services and CX AI per day, free of charge. Brands can power seamless CX with transcriptions. ElevateAI’s plan is unique for its larger number of interactions offered per day.

Barry Cooper, President, CX Division, NICE, said, “At NICE, we believe that data and AI should be at the core of every brand’s CX. With the new ‘1K Every Day’ initiative, we’re making our purpose-built AI for CX even more accessible to businesses of all sizes.

“We’re excited to see how organizations are using the power of ElevateAI to drive innovation and deliver extraordinary experiences for their customers, even with their own custom solutions.”

Click here to learn more about ElevateAI, where you can access a free trial and comprehensive product documentation to analyse your first interaction in seconds.

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About NICE

NICE is a leading global enterprise software provider that enables organizations to improve customer experience and business results, ensure compliance and fight financial crime. Their mission is to help customers build and strengthen their reputation by uncovering customer insight, predicting human intent and taking the right action to improve their business.

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Author: NICE