NICE Talks – You Asked: What Technologies Do We Need to Succeed in 2023?

nice-technologies-to-succeed-30march

Time: 11am EST / 4pm GMT

Join our spring NICE Talks to hear answers to questions you ask about AI for CX.

Each session we will take a deep dive into one pre-selected question. This week, you asked — what technologies do we need to succeed in 2023?

Omer Minkara, Vice President and Principal Analyst at Aberdeen, and Annette Miesbach, Senior Product Marketing Manager at NICE, will explain:

  • The top 10 technologies business leaders plan to invest in this year
  • The changing role of AI and automation
  • How leading firms overcome common roadblocks to fuel intelligent CX

Join us on Thursday, March 30th, 2023 at 4:00 pm GMT. Even if you can’t make it to the live session, be sure to register, and we’ll send you the session recording to watch at your convenience.

Author: Rachael Trickey

Published On: 20th Mar 2023 - Last modified: 29th May 2024
Read more about - Archived Content, ,

Follow Us on LinkedIn

Recommended Articles

nicetalk-ai-reality-19april
NICE Talks - You Asked: How Can AI Help Me to Put My Bot in Touch with Reality?
A pop art style starburst with the word win
8 Contact Centre Skills Agents Need to Succeed
18 Workforce Management Case Studies
4 Emerging Technologies Within the Contact Centre Industry