Objectives (OKR) for A Support Manager In A Call Center

target on mountain
916
Filed under - Forum

Objectives (OKR) for A Support Manager In A Call Center

I was wondering what objective/OKR should a support manager in call center should have?

Question asked by Mohamed

Answer for Objectives (OKR) for A Support Manager In A Call Center

Take a look at this article for some ideas The Best KPIs to Use in Your Call Centre

With thanks to Jonty

Author: Jonty Pearce

Published On: 12th Apr 2022 - Last modified: 5th May 2022
Read more about - Forum

Follow Us on LinkedIn

Recommended Articles

A picture of charts and graphs with a helpful tips title
Call Center Metrics: Examples, Tips & Best Practices
magnifying glass with a target in the middle and the words 'contact centre objectives'
20 Contact Centre Objectives
The Shrinkage Formula Article Image
What is Call Centre Shrinkage and How to Calculate It?
Typical Roles in a Call Centre Featured Image
Typical Roles in a Call Centre – With Job Descriptions