Date July 22, 2020 1:00 PM Eastern
Speaker: Dan Miller, Lead Analyst & Founder, Opus Research
Recent surges in activity have underscored the need for better, faster, and more reliable authentication. As the volume of interactions increase and more organizations incorporate remote agents, authentication cannot be a barrier to service. It must be done cohesively and collectively across and between voice, digital, and other channels.
Join this live virtual roundtable series—designed by, and specifically for authentication leaders—to explore evolving authentication options. Learn how these sophisticated, seamless, and secure processes are protecting clients while promoting more positive customer, agent, and brand experiences.
Author: Rachael Trickey
Published On: 12th Jun 2020 - Last modified: 10th Jul 2020
Read more about - Archived Content, Nuance
