According to our polls, individuals who are 25–34 years old and work in the city centre are the easiest call centre advisors to motivate.
Poll – “Which age group is the easiest to motivate?” – answers
16-24 years old – 36%
25-34 years old – 40%
35-44 years old – 17%
45+ years – 7%
Poll – “Which location is easiest to motivate staff?” – answers
Homeworkers – 3%
Rural – 6%
Out of Town/Business – 24%
City Centre – 67%
Source: Call Centre Helper Webinar Poll – Webinar: Seven Sure-Fire Ways to Boost Morale in the Contact Centre Sample size – 72 Date: September 2016
Author: Robyn Coppell
Published On: 11th Nov 2016 - Last modified: 26th Oct 2021
Read more about - Contact Centre Research, Motivation, Polls, Poly
