Public Sector Technology User Group

Date: 21st November 2024

Location: The Balmoral Hotel, Esk and Forth Suite, 1Princes Street, Edinburgh, EH2 2EQ

Discover how Maintel and Mitel can help enhance your organisation’s communications infrastructure.

Gain exclusive insights into the Mitel Roadmap for 2025 and beyond, and explore innovative possibilities for your organisation.

Who Should Attend:

• Existing Mitel users looking to stay updated on the 2025 roadmap and future developments.
• Organisations considering the Mitel Unified Communications and Contact Centre Platform.
• Public sector professionals seeking insights into innovative technology solutions, including Mitel’s Virtual Care Collaboration Service and Revolution Mass Notification System.
• IT and communications decision-makers interested in digital transformation and generative AI solutions for the public sector.
• Companies exploring enhanced communication infrastructures and strategic partnerships with Maintel and Mitel.
• Anyone keen on discovering cutting-edge tools for automated digital engagement and customer portal innovations.

Agenda

11:00 Arrival – Tea and Coffee

11:15 Welcome and Introductions. Fraser Sutherland.

11:30 Mitel Roadmap plus Group Discussion. Steve Wishart, Mitel.

12:30 Lunch

13:15 Maintel update. Fraser Sutherland, Maintel.

13:30 Talkative case study 

14:15 Tea & Coffee break

14:20 Customer Portal update. John Jackson, Maintel.

14:40 Public Sector technology solutions: 

• Mitel Virtual Care Collaboration Service
• Mitel Revolution Mass Notification Systems

16:00 Open forum for questions

16:30 – 18.00 Drinks and networking

Author: Maintel
Reviewed by: Jo Robinson