“Contact Centre or Call Centre? Which do you prefer? ” was asked of our readers and the results were:
Contact Centre – 60%
Call Centre – 32%
No preference – 8%
Source: Call Centre Helper website reader poll Votes: 430 Date: April 2012
Author: Jo Robinson
Published On: 14th Nov 2012 - Last modified: 25th Oct 2021
Read more about - Contact Centre Research, Polls
