Research Reveals How Office Noise Impacts Productivity and Wellbeing

Jabra’s recent research highlights the significant impact of audio volume on workplace performance and wellbeing.

The study, conducted among 2,000 knowledge workers across France, Germany, the UK, and the US, reveals that 71% of UK workers find loud environments mentally exhausting, and 59% struggle to feel passionate about their work in such conditions. Additionally, 71% believe that neurodiversity can enhance business results.

Office Buzz or a Productivity Buzzkill?

Despite the push for a return to offices, noise remains a major concern, with half of UK respondents stressed by office noise and 47% saying it was difficult for them to be productive at work when colleagues were taking calls at their desks without headphones.

Moreover, 49% face challenges in leading or participating in calls due to colleagues’ phone conversations. To mitigate distractions, 53% of UK workers are expected to take calls or online meetings away from their desks, with 66% using professional headphones.

Loud Environment and Its Impact on Mental Wellbeing

Poor audio quality negatively affects wellbeing, with 58% of UK workers reporting adverse impacts from subpar audio during calls. Nearly three-quarters experience mental fatigue from noisy environments, and 60% report physical tiredness.

Workers believe employers should address audio issues by providing noise-cancelling headphones, allowing more remote work, and designating quiet or collaborative zones.

Inclusive and Neurodiversity in the Workplace Fuels Business Results

The research also underscores the benefits of neurodiversity in the workplace, with 72% of UK workers associating it with increased creativity and 74% with better collaboration.

Ultimately, 71% believe neurodiversity drives improved business results. An inclusive workplace where employees can bring their whole selves to work is seen as essential, with 64% advocating for greater investment in inclusive neurodiverse environments.

Nigel Dunn, VP EMEA North at Jabra, said: “The way of work is constantly evolving, and with the return to the office, UK workers are struggling with the ability to focus in the workplace.

“Sound type, intensity and individual sensitivity play significant roles in how we function at work and have a huge impact on mental health and wellbeing, and productivity and performance.

“GN’s recent “Listen to This” campaign highlights the strong link between audio and our overall cognitive and mental wellbeing.

“UK leaders need to invest in creating an inclusive and neurodiverse workplace, combined with high-quality technology to ensure workers can bring their true and best selves to work and thrive professionally and mentally.”

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Author: Robyn Coppell