White Paper: Building a Conversation Intelligence Centre of Excellence
As more companies adopt AI, 27% still say they are not sure how to measure the ROI of AI technology.
To set yourself up for success, a centre of excellence (CoE) approach can help ensure you have a strong plan in place that takes you from selecting a solution to implementation to ROI.
Explore how to make a CoE approach work for your organisation, with some examples of successful conversation intelligence rollouts and organisation-wide advocacy initiatives.