White Paper: A Winning Formula For Your Digital Workplace
Happy agents = happy customers.
Equipped with the right digital tools, contact center agents can increase productivity and streamline issue resolution, resulting in happy customers. With a proliferation of tools and communication channels available, how can organizations create engaging experiences for agents and customers?
The key to ensuring success is infusing digital workplace trends into contact centers.
This is where a new formula emerges: Salesforce + Vonage Premier for Service Cloud Voice = happy agents and customers.
This white paper will address how coupling Vonage Premier for Service Cloud Voice with an existing Salesforce CRM can enhance your organization’s digital workplace — and drive increased agent experiences and customer engagement.
Equipped with the right digital tools, contact center agents can increase productivity and streamline issue resolution, resulting in happy customers. With a proliferation of tools and communication channels available, how can organizations create engaging experiences for agents and customers?
The key to ensuring success is infusing digital workplace trends into contact centers.
This is where a new formula emerges: Salesforce + Vonage Premier for Service Cloud Voice = happy agents and customers.
This white paper will address how coupling Vonage Premier for Service Cloud Voice with an existing Salesforce CRM can enhance your organization’s digital workplace — and drive increased agent experiences and customer engagement.
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