Guide: Getting Started With Bots

Virtual agents, virtual assistants, chatbots - call them what you like - organisations are increasingly looking to implement bots across multiple business areas, internal and external.

However, bots are often seen as a barrier between the user and speaking to someone who can help them achieve their goal.

So, how can you stop your users from shaking their heads in despair at the thought of encountering another bot? Download this guide to learn the key considerations for creating bots.