Rostrvm Solutions Now Part of IMImobile Related Articles 14 Contact Centre Problems and Solutions IMImobile Helps Contact Centres With Remote Working Top 10 Contact Centre Software and Technology The Top Workforce Management WFM Solutions for 2023 © bravissimos-Adobe Stock-274614535 379 Filed under - Contact Centre News Rostrvm Solutions is delighted to announce that it is now part of IMImobile, a global cloud communications software and solutions provider. IMImobile’s cloud communications platform and applications enable enterprises to quickly and easily automate digital customer interactions to improve customer experience and reduce operating costs. Rostrvm’s applications power high-volume yet personalised inbound and outbound customer contact for call centres, contact centres and back office operations. The combination of Rostrvm and IMImobile’s products provides enterprises with a comprehensive set of modular yet integrated contact centre capabilities. Sudarshan Dharmapuri, Executive Vice President of Products at IMImobile, said: “By bringing together voice and digital customer communication channels, conversational AI and process automation into a unified cloud platform, we help enterprises deliver great customer experiences, reduce costs and evolve their contact centres into next-generation customer engagement centres.” Peter Brown IMImobile has successfully worked with Rostrvm on a number of cloud contact centre implementations in recent years. Peter Brown, Director of Rostrvm Solutions, said: “The opportunities from this collaboration for enabling digital transformation for businesses are endless and we look forward to bringing these to customers in 2020 and beyond.” For more information about Rostrvm Solutions, visit: www.rostrvm.com Author: Robyn Coppell Published On: 19th Dec 2019 Read more about - Contact Centre News Recommended Articles 14 Contact Centre Problems and Solutions IMImobile Helps Contact Centres With Remote Working Top 10 Contact Centre Software and Technology The Top Workforce Management WFM Solutions for 2023 Contact Centre Reports, Surveys and White Papers Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter